Sap user survey finds customer experience, user productivity, and ai/ml as top priorities across business and it

Santa clara, calif.--(business wire)--digitate, a leading provider of saas-based enterprise software for it and business operations, today released a study conducted in partnership with asug, america's largest network of sap customers, partners, and professionals, probing the issues that are top-of-mind for sap users. the results revealed that 90% of the sap users experienced sap application downtime. furthermore, two-thirds of respondents report that they spent up to 25% of their daily time re.
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