Here technologies launches new integration to help enhance sap field service management

Amsterdam - here technologies, the leading location data and technology platform, today announced the integration of here matrix routing with sap's ai-enabled field service management solution to power predictive routing functionalities. as a result, enterprises utilizing sap field service management can benefit from enhanced efficiency, a reduction in costs, a more sustainable way of working, and an improved customer experience in their management of job assignments for service workers. unlocking new levels of efficiency, cost savings and sustainability while enhancing the customer experience sap field service management optimizes and streamlines field service operations. the solution provides businesses with the tools to manage their field service workforce efficiently, ensuring that technicians are effectively and swiftly deployed to perform maintenance, repairs, installations, and other service-related tasks. the integration of the here matrix routing api brings more advanced, high-performance and scalable routing capabilities to sap field service management, helping businesses to quickly calculate multiple routes simultaneously and predict accurate estimated times of arrival (etas) due to fast response times. this enables them to streamline their field service operations by reducing travel time, optimizing schedules, and utilizing available resources to their fullest potential. key benefits of the enhanced solution include:
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