Netsol technologies goes live with its nfs digital mcollector application for top tier multi-finance company
Netsol technologies, inc. announced that it has officially “gone live” with its mobile collector (“mcollector”) application for a top tier multi-finance company in indonesia. this mcollector go-live, which is part of a larger contract originally signed in 2018, will improve upon the client’s current business practices through the use of new digital technology. mcollector is designed to empower collections teams to do more, with an easy-to-use interface and intelligent architecture. the tool exponentially increases the productivity of field teams by enabling them to carry out all collections related tasks on the go, eliminating the need for them to check into back offices. management teams are also able to benefit from the increased visibility provided through the system. mcollector is built on netsol’s nfs ascent framework and uses a “smart” workflow engine to route assignments and tasks to relevant collections agents. in total, over 1300 agents spanning approximately 250 branches will be using the application to streamline the client’s collections operations.
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