Insight enterprises, inc. reports fourth quarter and record full year 2019 results
Tempe, ariz.--(business wire)--insight enterprises, inc. (nasdaq: nsit) (the “company”) today reported financial results for the quarter and full year ended december 31, 2019. highlights include: net sales increased 31% year over year to $2.3 billion for the fourth quarter and 9% year over year to $7.7 billion for the full year gross profit increased 33% year over year to $338.0 million for the fourth quarter and 15% year over year to $1.1 billion for the full year diluted earnings per share of $1.20 decreased 8% for the fourth quarter year to year and diluted earnings per share of $4.43 decreased 3% for the full year compared to the prior year adjusted diluted earnings per share of $1.57 increased 11% year over year for the fourth quarter and adjusted diluted earnings per share of $5.42 increased 9% for the full year compared to the prior year in the fourth quarter of 2019, net sales increased 31%, gross profit increased 33% and gross margin increased 20 basis points compared to the fourth quarter of 2018. the increases are primarily the result of our acquisition of pcm, inc. (“pcm”) on august 30, 2019. earnings from operations increased 14% and diluted earnings per share decreased 8%, year to year, primarily as a result of acquisition-related and severance and restructuring expenses incurred in the fourth quarter of 2019 while adjusted diluted earnings per share increased 11% compared to the same period in the prior year. “our fourth quarter results reflect the scale and momentum in our business leading to another record year for our company,” stated ken lamneck, president and chief executive officer. “in the fourth quarter of 2019 we continued to execute against our strategy to deliver it solutions to our clients globally, leading with services and solutions that drive business outcomes for our clients. in addition, we focused on bringing pcm teammates into the insight organization and executed against our integration plans while delivering solid financial results,” stated lamneck. for the full year 2019, consolidated net sales were $7.7 billion, up 9% year over year, reflecting strong growth in services, including higher volume net sales of cloud solutions offerings and software maintenance, and the addition of pcm. gross profit increased 15%, year over year, with gross margins increasing 70 basis points to 14.7% for the full year. earnings from operations grew 3%, year over year to $240.6 million. “the team’s focus on improving product mix and expanding our services offerings drove gross profit growth faster than sales, year over year, and improved gross margin to 14.7%, a new record for the company,” stated lamneck. ”top line growth and gross margin expansion combined with continued expense discipline drove a fourth consecutive year of double-digit growth in adjusted earnings from operations,” stated lamneck. key highlights results for the quarter: consolidated net sales for the fourth quarter of 2019 of $2.3 billion increased 31% year over year compared to the fourth quarter of 2018, primarily as a result of our acquisition of pcm. net sales in north america increased 38% year over year to $1.9 billion; net sales in emea increased 9% year over year to $401.6 million; and net sales in apac decreased 5% year to year to $34.4 million. net sales in north america increased 38% year over year to $1.9 billion; net sales in emea increased 9% year over year to $401.6 million; and net sales in apac decreased 5% year to year to $34.4 million. excluding the effects of fluctuating foreign currency exchange rates, consolidated net sales increased 32% year over year, with an increase in net sales in north america and emea of 38% and 11%, respectively, year over year, partially offset by a decrease in net sales in apac of 2%, year to year. consolidated gross profit increased 33% to $338.0 million compared to the fourth quarter of 2018, with consolidated gross margin expanding 20 basis points to 14.7% of net sales. gross profit in north america increased 44% year over year to $270.8 million (14.6% gross margin); gross profit in emea increased 3% year over year to $57.8 million (14.4% gross margin); and gross profit in apac decreased 10% year to year to $9.4 million (27.4% gross margin). gross profit in north america increased 44% year over year to $270.8 million (14.6% gross margin); gross profit in emea increased 3% year over year to $57.8 million (14.4% gross margin); and gross profit in apac decreased 10% year to year to $9.4 million (27.4% gross margin). excluding the effects of fluctuating foreign currency exchange rates, consolidated gross profit increased 34%, year over year, with gross profit growth in north america and emea of 44% and 4%, respectively, year over year, partially offset by a decrease in gross profit in apac of 7%, year to year. consolidated earnings from operations increased 14% compared to the fourth quarter of 2018 to $67.0 million, or 2.9% of net sales. earnings from operations in north america increased 24% year over year to $54.9 million, or 2.9% of net sales; earnings from operations in emea decreased 8% year over year to $10.2 million, or 2.5% of net sales; and earnings from operations in apac decreased 39% year to year to $2.0 million, or 5.7% of net sales. earnings from operations in north america increased 24% year over year to $54.9 million, or 2.9% of net sales; earnings from operations in emea decreased 8% year over year to $10.2 million, or 2.5% of net sales; and earnings from operations in apac decreased 39% year to year to $2.0 million, or 5.7% of net sales. excluding the effects of fluctuating foreign currency exchange rates, consolidated earnings from operations increased 15% year over year, with an increase in earnings from operations in north america of 23%, year over year, partially offset by a decline in earnings from operations in emea and apac of 7% and 38%, respectively, year to year. consolidated net earnings and diluted earnings per share for the fourth quarter of 2019 were $43.0 million and $1.20, respectively, at an effective tax rate of 22.7%. adjusted consolidated net earnings and adjusted diluted earnings per share for the fourth quarter of 2019 were $56.2 million and $1.57, respectively. results for the year: consolidated net sales of $7.7 billion for 2019 increased 9% compared to 2018. net sales in north america increased 12% year over year to $6.0 billion; net sales in emea remained flat at $1.5 billion; and net sales in apac decreased 4% year to year to $180.2 million. net sales in north america increased 12% year over year to $6.0 billion; net sales in emea remained flat at $1.5 billion; and net sales in apac decreased 4% year to year to $180.2 million. excluding the effects of fluctuating foreign currency exchange rates, consolidated net sales increased 11% year over year, with growth in net sales in north america, emea and apac of 12%, 5% and 2%, respectively, year over year. consolidated gross profit of $1.1 billion increased 15% compared to 2018, with consolidated gross margin expanding 70 basis points to 14.7% of net sales. gross profit in north america increased 19% year over year to $871.1 million (14.5% gross margin); gross profit in emea increased 3% year over year to $227.1 million (14.9% gross margin); and gross profit in apac increased 1% year over year to $39.9 million (22.1% gross margin). gross profit in north america increased 19% year over year to $871.1 million (14.5% gross margin); gross profit in emea increased 3% year over year to $227.1 million (14.9% gross margin); and gross profit in apac increased 1% year over year to $39.9 million (22.1% gross margin). excluding the effects of fluctuating foreign currency exchange rates, consolidated gross profit increased 16% year over year, with gross profit growth in north america, emea and apac of 19%, 8% and 6%, respectively, year over year. consolidated earnings from operations increased 3% compared to 2018 to $240.6 million, or 3.1% of net sales. earnings from operations in north america increased 3% year over year to $190.5 million, or 3.2% of net sales; earnings from operations in emea increased 7% year over year to $39.8 million, or 2.6% of net sales; and earnings from operations in apac decreased 1% year to year to $10.4 million, or 5.7% of net sales. earnings from operations in north america increased 3% year over year to $190.5 million, or 3.2% of net sales; earnings from operations in emea increased 7% year over year to $39.8 million, or 2.6% of net sales; and earnings from operations in apac decreased 1% year to year to $10.4 million, or 5.7% of net sales. excluding the effects of fluctuating foreign currency exchange rates, consolidated earnings from operations also increased 4% year over year, with earnings from operations growth in north america, emea and apac of 3%, 11% and 3%, respectively, year over year. adjusted consolidated earnings from operations increased 11% year over year to $281.8 million, or 3.6% of net sales for 2019. adjusted earnings from operations grew in north america and emea by 14% and 4%, respectively, year over year. adjusted earnings from operations declined in apac by 3%, year to year. consolidated net earnings and diluted earnings per share for 2019 were $159.4 million and $4.43, respectively, at an effective tax rate of 24.7%. adjusted consolidated net earnings and adjusted diluted earnings per share for 2019 were $194.8 million and $5.42, respectively. in discussing financial results for the three and twelve months ended december 31, 2019 and 2018 in this press release, the company refers to certain financial measures that are adjusted from the financial results prepared in accordance with united states generally accepted accounting principles (“gaap”). when referring to non-gaap measures, the company refers to such measures as “adjusted.” see “use of non-gaap financial measures” for additional information. a tabular reconciliation of financial measures prepared in accordance with gaap to the non-gaap financial measures is included at the end of this press release. in some instances the company refers to changes in net sales, gross profit and earnings from operations on a consolidated basis and in north america, emea and apac excluding the effects of fluctuating foreign currency exchange rates. in computing these changes and percentages, the company compares the current year amount as translated into u.s. dollars under the applicable accounting standards to the prior year amount in local currency translated into u.s. dollars utilizing the weighted average translation rate for the current period. the tax effect of adjusted amounts referenced herein were computed using the statutory tax rate for the taxing jurisdictions in the operating segment in which the related expenses were recorded, adjusted for the effects of valuation allowances on net operating losses in certain jurisdictions. guidance for the full year 2020, the company expects to deliver sales growth in the 20 to 25% range, including the results of pcm, and adjusted diluted earnings per share is expected to be between $6.55 and $6.65. this outlook assumes: interest expense between $35 million and $40 million; an effective tax rate of 25% to 26%; capital expenditures of $55 million to $60 million, including approximately $35 million for the build out of our corporate headquarters; and an average share count of approximately 36.0 million shares. this outlook does not reflect the repurchase of any shares of the company’s common stock, excludes acquisition-related expenses, excludes severance and restructuring expenses incurred, excludes amortization of intangible assets of approximately $37 million, and excludes amortization of convertible debt discount and issuance costs of approximately $12 million. due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings and diluted earnings per share, the company is unable to reasonably estimate the impact of such expenses, if any, to net earnings and diluted earnings per share. accordingly, the company is unable to provide a reconciliation of gaap to non-gaap diluted earnings per share for the full year 2020 forecast. conference call and webcast the company will host a conference call and live web cast today at 9:00 a.m. et to discuss fourth quarter and full year 2019 results of operations. a live web cast of the conference call (in listen-only mode) will be available on the company’s web site at http://investor.insight.com/, and a replay of the web cast will be available on the company’s web site for a limited time following the call. to listen to the live web cast by telephone, call 1-877-524-8416 if located in the u.s., 412-902-1028 for international callers, and enter the access code 13698319. use of non-gaap financial measures the non-gaap financial measures are referred to as “adjusted.” adjusted consolidated earnings from operations, adjusted consolidated net earnings and adjusted diluted earnings per share exclude (i) severance and restructuring expenses, (ii) certain acquisition-related expenses, (iii) amortization of intangible assets, (iv) impairment of property and equipment, and (v) the tax effects of each of these items, as applicable. adjusted consolidated net earnings and adjusted diluted earnings per share also exclude amortization of debt discount and issuance costs associated with the issuance of the company’s convertible senior notes due 2025. the company excludes these items when internally evaluating earnings from operations, tax expense, net earnings and diluted earnings per share for the company, and earnings from operations for each of the company’s operating segments. adjusted free cash flow is the company’s net cash provided or used by operating activities adjusted for (i) purchases of property and equipment and (ii) the net borrowings or repayments under the inventory financing facilities. adjusted return on invested capital (“roic”) excludes (i) severance and restructuring expenses, (ii) certain acquisition-related expenses, (iii) impairment of construction in progress, and (iv) the tax effects of each of these items, as applicable. insight has incurred amortization of intangible assets, included in its gaap financial statements, related to various acquisitions insight has made. the amount of an acquisition’s purchase price allocated to intangible assets and term of its related amortization can vary significantly and are unique to each acquisition; therefore, insight is excluding amortization of acquired intangible assets from its non-gaap financial measures, as indicated above, to provide investors with a more consistent basis for comparing pre- and post-acquisition operating results. these non-gaap measures are used to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the company’s results to those of the company’s competitors. the company believes that these non-gaap financial measures are useful to investors because they allow for greater transparency, facilitate comparisons to prior periods and the company’s competitors’ results and assist in forecasting performance for future periods. these non-gaap financial measures are not prepared in accordance with gaap and may be different from non-gaap financial measures presented by other companies. non-gaap financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with gaap. financial summary table (dollars in thousands, except per share data) (unaudited) three months ended december 31, twelve months ended december 31, 2019 2018 change 2019 2018 change insight enterprises, inc. net sales: products $ 2,002,234 $ 1,525,050 31% $ 6,732,121 $ 6,249,938 8% services $ 294,922 $ 223,996 32% $ 999,069 $ 830,198 20% total net sales $ 2,297,156 $ 1,749,046 31% $ 7,731,190 $ 7,080,136 9% gross profit $ 337,982 $ 254,164 33% $ 1,138,098 $ 993,718 15% gross margin 14.7 % 14.5 % 20 bps 14.7 % 14.0 % 70 bps selling and administrative expenses $ 266,970 $ 194,790 37% $ 880,737 $ 756,529 16% severance and restructuring expenses $ 1,713 $ 715 > 100% $ 5,425 $ 3,424 58% acquisition-related expenses $ 2,283 $ — > 100% $ 11,342 $ 282 > 100% earnings from operations $ 67,016 $ 58,659 14% $ 240,594 $ 233,483 3% net earnings $ 42,950 $ 47,041 (9%) $ 159,407 $ 163,677 (3%) diluted earnings per share $ 1.20 $ 1.31 (8%) $ 4.43 $ 4.55 (3%) north america net sales: products $ 1,615,595 $ 1,169,924 38% $ 5,227,490 $ 4,723,071 11% services $ 245,600 $ 174,452 41% $ 796,815 $ 639,910 25% total net sales $ 1,861,195 $ 1,344,376 38% $ 6,024,305 $ 5,362,981 12% gross profit $ 270,804 $ 187,480 44% $ 871,114 $ 732,695 19% gross margin 14.6 % 13.9 % 70 bps 14.5 % 13.7 % 80 bps selling and administrative expenses $ 211,933 $ 142,453 49% $ 664,374 $ 545,091 22% severance and restructuring expenses $ 1,686 $ 583 > 100% $ 4,946 $ 1,617 > 100% acquisition-related expenses $ 2,283 $ — > 100% $ 11,342 $ 282 > 100% earnings from operations $ 54,902 $ 44,444 24% $ 190,452 $ 185,705 3% sales mix ** ** hardware 67 % 66 % 42% 66 % 67 % 10% software 20 % 21 % 27% 21 % 21 % 14% services 13 % 13 % 41% 13 % 12 % 25% 100 % 100 % 38% 100 % 100 % 12% emea net sales: products $ 364,713 $ 332,244 10% $ 1,376,678 $ 1,390,008 (1%) services $ 36,874 $ 36,147 2% $ 149,966 $ 140,233 7% total net sales $ 401,587 $ 368,391 9% $ 1,526,644 $ 1,530,241 — gross profit $ 57,759 $ 56,219 3% $ 227,083 $ 221,467 3% gross margin 14.4 % 15.3 % (90 bps) 14.9 % 14.5 % 40 bps selling and administrative expenses $ 47,592 $ 45,087 6% $ 186,957 $ 182,470 2% severance and restructuring expenses $ 6 $ 132 (95%) $ 334 $ 1,677 (80%) earnings from operations $ 10,161 $ 11,000 (8%) $ 39,792 $ 37,320 7% sales mix ** ** hardware 43 % 40 % 16% 41 % 43 % (5%) software 48 % 50 % 5% 49 % 48 % 2% services 9 % 10 % 2% 10 % 9 % 7% 100 % 100 % 9% 100 % 100 % — ** change in sales mix represents growth/decline in category net sales on a u.s. dollar basis and does not exclude the effects of fluctuating foreign currency exchange rates. financial summary table (continued) (dollars in thousands, except per share data) (unaudited) three months ended december 31, twelve months ended december 31, 2019 2018 change 2019 2018 change apac net sales: products $ 21,926 $ 22,882 (4%) $ 127,953 $ 136,859 (7%) services $ 12,448 $ 13,397 (7%) $ 52,288 $ 50,055 4% total net sales $ 34,374 $ 36,279 (5%) $ 180,241 $ 186,914 (4%) gross profit $ 9,419 $ 10,465 (10%) $ 39,901 $ 39,556 1% gross margin 27.4 % 28.8 % (140 bps) 22.1 % 21.2 % 90 bps selling and administrative expenses $ 7,445 $ 7,250 3% $ 29,406 $ 28,968 2% severance and restructuring expenses $ 21 $ — > 100% $ 145 $ 130 12% earnings from operations $ 1,953 $ 3,215 (39%) $ 10,350 $ 10,458 (1%) sales mix ** ** hardware 27 % 19 % 32% 19 % 16 % 19% software 37 % 44 % (20%) 52 % 57 % (13%) services 36 % 37 % (7%) 29 % 27 % 4% 100 % 100 % (5%) 100 % 100 % (4%) ** change in sales mix represents growth/decline in category net sales on a u.s. dollar basis and does not exclude the effects of fluctuating foreign currency exchange rates. forward-looking information certain statements in this release and the related conference call and web cast are “forward-looking statements” within the meaning of the private securities litigation reform act of 1995. forward-looking statements, including the company’s expected 2020 financial results, sales growth and adjusted diluted earnings per share for the full year 2020, and the assumptions relating thereto, as well as the company’s anticipated effective tax rate, capital expenditures, expected average share count, the company’s expectations regarding cash flow, and the company’s expectations about future benefits relating to the pcm integration, are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. future events and actual results could differ materially from those set forth in, contemplated by, or underlying the forward-looking statements. there can be no assurances that the results discussed by the forward-looking statements will be achieved, and actual results may differ materially from those set forth in the forward-looking statements. some of the important factors that could cause the company’s actual results to differ materially from those projected in any forward-looking statements, include, but are not limited to, the following, which are discussed in “risk factors” in part i, item 1a of the company’s annual report on form 10-k for the year ended december 31, 2018, in “cautionary note regarding forward-looking statements” in the company’s current report on form 8-k filed on june 24, 2019, and in the company’s subsequent filings with the securities and exchange commission: actions of our competitors, including manufacturers and publishers of products we sell; our reliance on our partners for product availability, competitive products to sell and marketing funds and purchasing incentives, which can change significantly in the amounts made available and the requirements year over year; changes in the it industry and/or rapid changes in technology; risks associated with the integration and operation of acquired businesses, including achievement of expected benefits; possible significant fluctuations in our future operating results as well as seasonality and variability in customer demands; the risks associated with our international operations; general economic conditions, economic uncertainties and changes in geopolitical conditions; increased debt and interest expense and decreased availability of funds under our financing facilities; cyberattacks or breaches of data privacy and security regulations; disruptions in our it systems and voice and data networks; failure to comply with the terms and conditions of our commercial and public sector contracts; legal proceedings, including pcm related litigation, client audits and failure to comply with laws and regulations; accounts receivable risks, including increased credit loss experience or extended payment terms with our clients; our reliance on independent shipping companies; our dependence on certain key personnel; natural disasters or other adverse occurrences; exposure to changes in, interpretations of, or enforcement trends related to tax rules and regulations; intellectual property infringement claims and challenges to our registered trademarks and trade names; our substantial indebtedness; the conditional conversion feature of the notes, if triggered, may adversely affect the company’s financial condition and operating results; the accounting method for convertible debt securities that may be settled in cash, such as the notes, could have a material effect on the company’s reported financial results; future sales of the company’s common stock or equity-linked securities in the public market could lower the market price for our common stock; and the company is subject to counterparty risk with respect to the convertible note hedge transactions. additionally, there may be other risks that are otherwise described from time to time in the reports that the company files with the securities and exchange commission. any forward-looking statements in this release should be considered in light of various important factors, including the risks and uncertainties listed above, as well as others. the company assumes no obligation to update, and, except as may be required by law, does not intend to update, any forward-looking statements. the company does not endorse any projections regarding future performance that may be made by third parties. insight enterprises, inc. and subsidiaries consolidated statements of operations (in thousands, except per share data) (unaudited) three months ended december 31, twelve months ended december 31, 2019 2018 2019 2018 net sales: products $ 2,002,234 $ 1,525,050 $ 6,732,121 $ 6,249,938 services 294,922 223,996 999,069 830,198 total net sales 2,297,156 1,749,046 7,731,190 7,080,136 costs of goods sold: products 1,809,896 1,392,219 6,125,360 5,711,400 services 149,278 102,663 467,732 375,018 total costs of goods sold 1,959,174 1,494,882 6,593,092 6,086,418 gross profit 337,982 254,164 1,138,098 993,718 operating expenses: selling and administrative expenses 266,970 194,790 880,737 756,529 severance and restructuring expenses, net 1,713 715 5,425 3,424 acquisition-related expenses 2,283 — 11,342 282 earnings from operations 67,016 58,659 240,594 233,483 non-operating (income) expense: interest expense, net 11,897 5,141 28,478 21,737 other (income) expense, net (458 ) (1,194 ) 400 (156 ) earnings before income taxes 55,577 54,712 211,716 211,902 income tax expense 12,627 7,671 52,309 48,225 net earnings $ 42,950 $ 47,041 $ 159,407 $ 163,677 net earnings per share: basic $ 1.22 $ 1.33 $ 4.49 $ 4.60 diluted $ 1.20 $ 1.31 $ 4.43 $ 4.55 shares used in per share calculations: basic 35,259 35,480 35,538 35,586 diluted 35,755 35,999 35,959 36,009 insight enterprises, inc. and subsidiaries consolidated balance sheets (in thousands) (unaudited) december 31, 2019 december 31, 2018 assets current assets: cash and cash equivalents $ 114,668 $ 142,655 accounts receivable, net 2,511,383 1,931,736 inventories 190,833 148,503 other current assets 231,148 115,683 total current assets 3,048,032 2,338,577 property and equipment, net 130,907 72,954 goodwill 415,149 166,841 intangible assets, net 278,584 112,179 other assets 305,507 85,396 $ 4,178,179 $ 2,775,947 liabilities and stockholders’ equity current liabilities: accounts payable – trade $ 1,275,957 $ 978,104 accounts payable – inventory financing facilities 253,676 304,130 accrued expenses and other current liabilities 352,204 253,033 current portion of long-term debt 1,691 1,395 total current liabilities 1,883,528 1,536,662 long-term debt 857,673 195,525 deferred income taxes 44,633 683 other liabilities 232,027 56,088 3,017,861 1,788,958 stockholders’ equity: preferred stock — — common stock 353 355 additional paid-in capital 357,032 323,622 retained earnings 841,097 704,665 accumulated other comprehensive loss – foreign currency translation adjustments (38,164 ) (41,653 ) total stockholders’ equity 1,160,318 986,989 $ 4,178,179 $ 2,775,947 insight enterprises, inc. and subsidiaries consolidated statements of cash flows (in thousands) (unaudited) twelve months ended december 31, 2019 2018 cash flows from operating activities: net earnings $ 159,407 $ 163,677 adjustments to reconcile net earnings to net cash provided by operating activities: depreciation and amortization 46,209 37,458 provision for losses on accounts receivable 5,079 4,776 non-cash stock-based compensation 16,011 15,355 deferred income taxes 7,418 9,126 other adjustments 11,546 3,929 changes in assets and liabilities: increase in accounts receivable (118,971 ) (46,883 ) decrease in inventories 11,944 46,534 (increase) decrease in other assets (129,745 ) 12,424 (decrease) increase in accounts payable (612 ) 29,844 increase in accrued expenses and other liabilities 119,590 16,407 net cash provided by operating activities 127,876 292,647 cash flows from investing activities: acquisitions, net of cash and cash equivalents acquired (664,287 ) (74,938 ) purchases of property and equipment (69,086 ) (17,251 ) proceeds from sale of foreign entity — 479 net cash used in investing activities (733,373 ) (91,710 ) cash flows from financing activities: borrowings on senior revolving credit facility 242,936 569,232 repayments on senior revolving credit facility (242,936 ) (686,732 ) borrowings on abl revolving credit facility 1,680,515 — repayments on abl revolving credit facility (1,130,544 ) — borrowings on accounts receivable securitization financing facility 2,364,500 3,357,000 repayments on accounts receivable securitization financing facility (2,558,500 ) (3,188,000 ) repayments under term loan a — (166,250 ) net repayments under inventory financing facilities (50,454 ) (15,338 ) proceeds from issuance of convertible senior notes 341,250 — proceeds from issuance of warrants 34,440 — purchase of hedge related to convertible senior notes (66,325 ) — repurchases of treasury stock (27,899 ) (22,069 ) other payments (9,396 ) (6,871 ) net cash provided by (used in) financing activities 577,587 (159,028 ) foreign currency exchange effect on cash, cash equivalents and restricted cash balances (86 ) (5,061 ) (decrease) increase in cash, cash equivalents and restricted cash (27,996 ) 36,848 cash, cash equivalents and restricted cash at beginning of period 144,293 107,445 cash, cash equivalents and restricted cash at end of period $ 116,297 $ 144,293 insight enterprises, inc. and subsidiaries reconciliation of gaap to non-gaap financial measures (in thousands, except per share data) (unaudited) three months ended december 31, twelve months ended december 31, 2019 2018 2019 2018 adjusted consolidated earnings from operations: gaap consolidated efo $ 67,016 $ 58,659 $ 240,594 $ 233,483 severance and restructuring expenses 1,713 715 5,425 3,424 acquisition-related expenses 2,283 — 11,342 282 amortization of intangible assets 9,395 4,338 22,985 15,737 impairment of property and equipment 1,501 — 1,501 — adjusted non-gaap consolidated efo $ 81,908 $ 63,712 $ 281,847 $ 252,926 adjusted consolidated net earnings: gaap consolidated net earnings $ 42,950 $ 47,041 $ 159,407 $ 163,677 severance and restructuring expenses 1,713 715 5,425 3,424 acquisition-related expenses 2,283 — 11,342 282 amortization of intangible assets 9,395 4,338 22,985 15,737 impairment of property and equipment 1,501 — 1,501 — amortization of debt discount and issuance costs 2,825 — 4,223 — income taxes on non-gaap adjustments (4,485 ) (1,277 ) (10,073 ) (4,767 ) adjusted non-gaap consolidated net earnings $ 56,182 $ 50,817 $ 194,810 $ 178,353 adjusted diluted earnings per share: gaap diluted eps $ 1.20 $ 1.31 $ 4.43 $ 4.55 severance and restructuring expenses 0.05 0.02 0.15 0.09 acquisition-related expenses 0.06 — 0.32 0.01 amortization of intangible assets 0.27 0.12 0.64 0.43 impairment of property and equipment 0.04 — 0.04 — amortization of debt discount and issuance costs 0.08 — 0.12 — income taxes on non-gaap adjustments (0.13 ) (0.04 ) (0.28 ) (0.13 ) adjusted non-gaap diluted eps $ 1.57 $ 1.41 $ 5.42 $ 4.95 adjusted north america earnings from operations: gaap efo from north america segment $ 54,902 $ 44,444 $ 190,452 $ 185,705 severance and restructuring expenses 1,686 583 4,946 1,617 acquisition-related expenses 2,283 — 11,342 282 amortization of intangible assets 8,659 4,121 21,696 14,791 impairment of property and equipment 1,501 — 1,501 — adjusted non-gaap efo from north america segment $ 69,031 $ 49,148 $ 229,937 $ 202,395 adjusted emea earnings from operations: gaap efo from emea segment $ 10,161 $ 11,000 $ 39,792 $ 37,320 severance and restructuring expenses 6 132 334 1,677 amortization of intangible assets 623 69 828 285 adjusted non-gaap efo from emea segment $ 10,790 $ 11,201 $ 40,954 $ 39,282 insight enterprises, inc. and subsidiaries reconciliation of gaap to non-gaap financial measures (continued) (in thousands, except per share data) (unaudited) three months ended december 31, twelve months ended december 31, 2019 2018 2019 2018 adjusted apac earnings from operations: gaap efo from apac segment $ 1,953 $ 3,215 $ 10,350 $ 10,458 severance and restructuring expenses 21 — 145 130 amortization of intangible assets 113 148 461 661 adjusted non-gaap efo from apac segment $ 2,087 $ 3,363 $ 10,956 $ 11,249 twelve months ended december 31, 2019 2018 adjusted return on invested capital: gaap consolidated efo $ 240,594 $ 233,483 severance and restructuring expenses 5,425 3,424 acquisition-related expenses 11,342 282 impairment of construction in progress 1,501 — adjusted non-gaap consolidated efo * 258,862 237,189 income tax expense** 71,187 65,227 adjusted non-gaap consolidated efo, net of tax $ 187,675 $ 171,962 average stockholders’ equity*** $ 1,071,346 $ 912,111 average debt*** 410,976 240,504 average cash*** (126,956 ) (141,580 ) invested capital $ 1,355,366 $ 1,011,035 adjusted non-gaap roic (from gaap consolidated efo) **** 12.87 % 16.74 % adjusted non-gaap roic (from non-gaap consolidated efo) ***** 13.85 % 17.01 % * the adjusted non-gaap consolidated efo amount used for the adjusted non-gaap roic calculation does not exclude amortization of intangible assets. this calculation remains consistent with the metric utilized in management’s compensation plan. ** assumed tax rate of 27.5% for 2019 and 2018. *** average of previous five quarters. **** computed as gaap consolidated efo, net of tax of $66,163 and $64,208 for the twelve months ended december 31, 2019 and 2018, respectively, divided by invested capital. ***** computed as adjusted non-gaap consolidated efo, net of tax, divided by invested capital.