Servicenow research shows changing consumer brand loyalty in canada, reveals potential for ai-powered customer service

Toronto--(business wire)--servicenow (nyse: now), the leading digital workflow company making the world work better for everyone, today released the servicenow consumer voice report 2024, which reveals a staggering 74% of canadians surveyed are less loyal to brands than they were two years ago, emphasizing the need for businesses to enact changes to drive customer retention. key insights emphasize canadians' desire for improved customer service experiences including quick, real-time customer su.
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