Servicenow announces teleperformance as new ai lighthouse member

New york & santa clara, calif.--(business wire)--servicenow today announced that global digital services leader teleperformance is joining the ai lighthouse program. teleperformance will collaborate on the design, development, and deployment of new industry specific generative ai (genai) use cases that boost productivity and help increase customer and employee satisfaction across front- and back-office capabilities in customer service management (csm) and it service management (itsm).
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