Cs stars unveils faster, more efficient global claims administration
software solution
Chicago--(business wire)--faced with both an increasingly complex regulatory environment and the need to deliver customer service more consistently, insurers, third-party administrators, and other self-administered organizations increasingly are seeking a more comprehensive property/casualty claims administration solution. in response, cs stars llc, a business unit of marsh inc., and the leading provider of risk management technology, today announced the release of its newest claims administration solution available on the award-winning stars™ enterprise software platform. the new stars™ enterprise claims solution includes more than 100 new features and enhancements that bring greater automation, efficiency, and consistency to the claims administration process. employing leading-edge technologies, such as microsoft® silverlight® and the sap® businessobjects™ business intelligence platform, the new solution features a faster user interface and a more flexible, user-defined claims workflow process that does not require costly or time-consuming programming. in addition, the new solution saves clients the time and cost associated with incomplete or inaccurate submissions by streamlining first and second injury reports and populating them automatically with claims data validated against a library of state rules prior to submission. claims functionality already available through stars™ enterprise includes real-time monitoring of key performance metrics; secure portals through which clients can view claims data and activities; comprehensive business intelligence reporting; claims benchmarking; and geospatial analysis. “the ability to have claims adjudicated consistently and efficiently is vital to a claims organization’s success,” said bill diaz, president of cs stars. “the new stars™ enterprise claims administration solution helps users to better manage their claims workflows and resources, enabling a more consistent and reliable claims adjudication process and an enhanced customer experience.” the claims administration solution is seamlessly integrated with other solutions on the stars™ enterprise platform and is available standalone or combined with other modules such as risk management, claims audits, or compliance management. currently available in 15 languages, stars™ enterprise can be configured to support language and currency at the organization, business unit, or user level. about cs stars llc cs stars llc, a business unit of marsh, serves the technology needs of risk managers and claims professionals, delivering integrated software and services for risk, claims, and compliance management. cs stars’ primary software platform, stars™ enterprise, supports comprehensive risk management, claims administration, enterprise risk management (erm) and compliance and safety management. cs stars has approximately 500 employees worldwide and serves more than 1,000 clients. its software and services help clients improve claims operations, manage costs and reduce enterprise risk. cs stars web site is www.csstars.com. follow us on linkedin: http://www.linkedin.com/company/cs-stars about marsh marsh, the world’s leading insurance broker and risk advisor, teams with its clients to define, design, and deliver innovative industry-specific solutions that help them protect their future and thrive. it has over 24,000 colleagues who collaborate to provide advice and transactional capabilities to clients in over 100 countries. marsh is a member of marsh & mclennan companies, a global professional services firm with 52,000 employees worldwide and annual revenue exceeding $10 billion, which is also the parent company of guy carpenter, the risk and reinsurance specialist; mercer, the provider of hr and related financial advice and services; and oliver wyman, the management consultancy. its stock (ticker symbol: mmc) is listed on the new york, chicago and london stock exchanges. follow marsh on twitter @marsh_inc. sap and all sap logos are trademarks or registered trademarks of sap ag in germany and in several other countries. business objects, businessobjects and the business objects logo are trademarks or registered trademarks of business objects in the united states and/or other countries. business objects is an sap company. microsoft® and silverlight® are registered trademarks of microsoft corporation in the united states and other countries.
