Mckesson, los angeles county dhs extend care management, nurse advice line, complex case management services

Broomfield, colo.--(business wire)--mckesson and the los angeles county department of health services (dhs) today announced that they will extend their partnership to provide the company’s personal care manager services—care management, complex case management and nurse advice line—for community health plan members and the nurse advice line service to enrollees of the healthy way l.a. coverage program. the original three-year program, which launched in 2008, now continues through january 2012. through mckesson’s personal care manager, medicaid beneficiaries and other low income individuals in los angeles county receive assistance managing asthma, diabetes, coronary artery disease, chronic obstructive pulmonary disease and heart failure. beneficiaries also have access to mckesson’s: 24/7 nurse advice line for acute health concerns; complex case management for those who have been diagnosed with a condition that requires extensive use of health resources and need help obtaining appropriate care; and informed decision support for those facing a major medical decision. “mckesson’s personal care manager is a continuum-of-care based system that identifies populations with or at-risk for chronic conditions. we use evidence-based guidelines and member empowerment strategies, such as self-management techniques, to ensure participants gain control over chronic conditions,” said naoise colgan, vice president, care management services, mckesson health solutions. dhs provides primary and specialty medical care to county residents through the community health plan, a federally-qualified hmo, and healthy way l.a., a healthcare coverage program for the uninsured. “mckesson’s services provide ongoing support that improve health outcomes for community health plan members by empowering participants to self-manage chronic illnesses,” said james gerson, m.d., interim chief executive officer, dhs office of managed care. “for members who need extra help with complex medical problems, mckesson staff is there to guide them through healthcare system and ensure that they receive necessary health services.” about mckesson mckesson corporation, currently ranked 14th on the fortune 500, is a healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care. over the course of its 178-year history, mckesson has grown by providing pharmaceutical and medical-surgical supply management across the spectrum of care; healthcare information technology for hospitals, physicians, homecare and payers; hospital and retail pharmacy automation; and services for manufacturers and payers designed to improve outcomes for patients. for more information, visit http://www.mckesson.com.
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