Southwest airlines outlines two billion-dollar plan to transform the customer experience, bringing more simplicity and speed from the ground up: airline to connect customers with faster wifi, new in-seat power, larger overhead bins, and more

Carrier updates on five-year plan of investment and evolution across customer experience; j.d. power recognizes southwest for highest customer satisfaction in north america among economy carriers dallas , may 11, 2022 /prnewswire/ -- southwest airlines co. (nyse: luv), today awarded the 2022 j.d.
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