Liveperson recognized in digital customer interaction solutions landscape report

Report from leading independent research firm covers the use of digital customer interaction solutions for orchestration, ai, and asynchronous communication new york , march 5, 2024 /prnewswire/ -- liveperson (nasdaq: lpsn), the enterprise leader in digital customer conversations, has been named among notable vendors in forrester's new report, "the digital customer interaction solutions landscape, q1 2024." the new report provides an overview of how contact center and digital business leaders "can use digital customer interaction solutions to orchestrate customer interactions across digital channels, leverage ai to automate conversations and enhance agent workflows, and introduce solutions built for asynchronous communication at scale.
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