Liveperson's voice bot and ai tech helps tgh urgent care powered by fast track deliver better outcomes for patients and employees

In the face of overwhelming call volumes, sophisticated ai-powered voice experiences support personalized care and relieve burden on employees new york , june 28, 2023 /prnewswire/ -- liveperson (nasdaq: lpsn), a global leader in conversational ai, today announced a partnership with tgh urgent care powered by fast track to use voice bot and ai technology to significantly improve patient and employee experiences. tgh urgent care powered by fast track, the award-winning network of 16 healthcare clinics serving the tampa bay region, selected liveperson to help it address overwhelming call volumes that were flooding its customer service representatives and adversely impacting its 4.9-star patient experience.
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