Nextech ar solutions teams with liveperson to personalize augmented reality through conversational commerce

Nextech ar solutions announced it has partnered with liveperson to integrate augmented reality (ar) for enhanced product views and 3d advertising into liveperson’s ai-powered conversational commerce platform. the partnership offers powerful new retail capabilities for showcasing products and shopping on messaging channels, including sms, facebook messenger, whatsapp, rcs, and apple business chat. this one-of-a-kind, transformative technology gives retailers the power to convert shoppers into buyers, reduce returns, and build brand loyalty by measuring customer responses to products in real-time. conversational commerce lets consumers talk with brands on their own time, using natural language, to buy things or get the answers they need — all on their preferred messaging services or voice assistants. liveperson offers a complete suite of conversational commerce services for enterprises, deployed at some of the world's largest brands. compared with traditional phone calls, messaging conversations increase customer satisfaction by 20%, double agent efficiency, and cut labor cost per interaction in half.
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