75% of consumers say they'll spend more money with retailers they can message with this holiday season

New york, july 29, 2021 /prnewswire/ -- holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. according to a new survey uncovering what retailers need to know this holiday season from liveperson, inc. (nasdaq: lpsn), a global leader in conversational ai, consumers place increased trust in and will spend more money with retailers that support digital and in-store experiences with messaging and virtual assistants.
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