Liveperson enhances conversational ai capabilities to help brands strengthen customer and agent experiences

New ai enhancements improve bot and agent performance, boost customer engagement, and accelerate time to value while cutting costs new york , dec. 13, 2022 /prnewswire/ -- liveperson  (nasdaq: lpsn), a global leader in customer engagement solutions, today announced enhancements to its conversational ai that will help brands hold even better conversations with their customers on a massive scale. four new ai-powered capabilities include ai search, on-demand recommendations, "small talk" nlu, and repeat intent rate measurement.
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