Liveperson announces aws integration to unify voice and digital customer experiences

Cx leaders looking to improve agent retention while increasing self-service with lower cost-to-serve will benefit from the newly integrated ccaas platform new york , aug. 25, 2025 /prnewswire/ -- liveperson (nasdaq: lpsn), a leading provider of trusted enterprise conversational ai and outcome-driven digital transformation, announced today that it is working with amazon web services (aws) to integrate amazon connect, a unified, ai-native customer experience solution from aws, with liveperson's digital contact center. combining liveperson's new ai capabilities and conversational intelligence with amazon connect will deliver a unified customer service solution.
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