Project management institute shifts 88% of phone and email conversations to messaging with liveperson ai

World's leading association for project management professionalsteams up with liveperson to transform customer support new york , nov. 19, 2024 /prnewswire/ -- project management institute (pmi), the world's leading authority in project management, has transformed its customer support model in collaboration with liveperson (nasdaq: lpsn), the enterprise leader in digital-first customer conversations. powered by liveperson's conversational cloud® platform, pmi's shift to ai, automation, and digital-first channels has enabled faster, more convenient support for millions of customers.
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