Coca-cola bottlers' sales and services refreshes the customer and employee experience with genesys

San francisco--(business wire)--genesys®, a global cloud leader in ai-powered experience orchestration, announced today that coca-cola bottlers' sales and services (ccbss) is enhancing its customer experience with the genesys cloud™ platform to advance business interactions. with this strategic move, ccbss aims to elevate its associates' experiences with genesys cloud workforce engagement management (wem) and maximize business outcomes using augmented reality during video chats to resolve techn.
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