Proximus revamps customer service operations platform in collaboration with infosys

Leverages infosys cobalt to simplify and standardize proximus' servicenow platform for better usability and customer experience bengaluru, india , april 17, 2024 /prnewswire/ --  infosys (nse: infy) (bse: infy) (nyse: infy), a global leader in next-generation digital services and consulting, today announced a successful collaboration with proximus, belgium's leading digital services and communications solutions provider, on the servicenow platform. infosys helped proximus to standardize its existing processes on the servicenow platform and transform its customer service management (csm) operations.
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