Launching infosys cortex: ai-first, cloud-first customer engagement platform, part of infosys cobalt, to humanize customer experience, empower agents and drive intelligent operations for enterprises

Bengaluru, india, jan. 20, 2021 /prnewswire/ -- infosys (nyse: infy), a global leader in next-generation digital services and consulting, today announced the launch of infosys cortex, its customer engagement platform. the platform leverages technology from genesys, a global leader in...
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