Ibm study: c-suite confidence in delivering basic it services wanes, while tech cxos focus on gen ai demands

Ceo confidence in the effectiveness of basic it services nearly halves over 10 years 43% of surveyed tech cxos say concerns about their technology infrastructure have increased because of generative ai armonk, n.y. , aug. 21, 2024 /prnewswire/ -- a new ibm (nyse: ibm) institute for business value study found that while it leaders are preparing organizations for accelerated generative ai adoption, c-suite executives' confidence in their it team's ability to deliver basic services is declining.
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