Ibm study: banking and financial markets ceos are betting on generative ai to stay competitive, yet workforce and culture challenges persist

Two-thirds (66%) of banking and financial markets ceos surveyed said that the potential productivity gains from ai and automation are so great that they must accept the risks to stay competitive. 65% of financial institution leaders say that succeeding with ai will depend more on people's adoption than the technology itself and 60% recognize they are pushing for ai adoption more quickly than some might find comfortable.
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