Humana ranked no. 1 among health insurers for customer experience

Louisville, ky.--(business wire)--for the third year in a row, humana ranked no. 1 among health insurers for customer experience (cx) by forrester*. humana received the highest cx index™ score among health insurers in forrester's proprietary 2023 cx index™ survey. the ranking was based on responses from 6,824 individuals measuring 17 brands in the industry. the proprietary survey results are based on consumers' opinions of the experiences with the brands in the survey. “humana is purposeful abo.
HUM Ratings Summary
HUM Quant Ranking