Forrester adds new predictive capability to its feedbacknow solution to help businesses proactively anticipate and address customer experience issues

Cambridge, mass., nov. 8, 2021 /prnewswire/ -- forrester (nasdaq: forr) today added a new predictive capability to its feedbacknow® solution to enable businesses to proactively anticipate customer experience (cx) issues before they occur.
FORR Ratings Summary
FORR Quant Ranking