Forrester announces full conference agenda for cx north america 2023

Cambridge, mass.--(business wire)--forrester (nasdaq: forr) today announced the full conference agenda for its cx north america event being held in nashville, tennessee, and digitally, june 13–15, 2023. digital consumers are dictating the pace of business. to accelerate digital innovation to better meet customers' evolving expectations, b2c organizations must align key functions — including customer experience (cx), marketing, and digital — around customer value.
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