Long-term credit union clients extend fiserv relationship with new core platform to support continued growth
Fiserv, inc. announced that hiway federal credit union and rogue credit union will continue their fiserv core processing relationships to support ongoing growth. each credit union decided to extend and expand their multi-decade relationship with fiserv following competitive evaluation processes in which they sought capabilities to create operational efficiencies, deepen member relationships and expand commercial services. after 32 years as a fiserv client, hiway federal credit union began a significant digital transformation effort in 2017 with the adoption of cloud-based services and digital platforms, and wanted to ensure its core platform could readily support commercial services and provide consistent member experiences. in addition to selecting dna® from fiserv, hiway extended its use of a range of services including enterprise content management, wire transfers and interactive voice response. the credit union also looks forward to being part of the collaborative dna client community, and to having the ability to create dnaapps™ to efficiently bring new technology online in the future. rogue credit union has a notable focus on creating exceptional experiences that are effortless, personalized and seamless. the credit union selected dna to help drive its digital transformation strategy, including enhancing commercial service offerings and improving member experiences. having grown rapidly in the past 10 years, rogue credit union is now a leader in consumer lending and deposit market share in southwest oregon, and dna offered flexibility and sophistication that will help allow rogue to build and retain its market leadership.
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