Ericsson consumerlab report highlights differentiated 5g connectivity opportunity for csps

Twenty percent of 5g smartphone users willing to pay premium to csps for differentiated quality of service over 5g           5g consumers three times more likely to switch provider because of poor connectivity experiences at major venues such as stadiums, arenas and airports            ericsson cto, erik ekudden: consumerlab 5g research reinforces the value-add business potential of network application programming interfaces (apis) stockholm , oct. 3, 2023 /prnewswire/ -- one-in-five 5g smartphone users seeking differentiated 5g service experiences, such as quality of service, for demanding applications are willing to pay communications service providers (csps) a premium of up to 11 percent to enjoy the value-added connectivity, new research from ericsson (nasdaq: eric) consumerlab reveals. the satisfaction and user-loyalty-focused report - called 5g value: turning performance into value - highlights the csp business case potential for 5g as growing number of subscribers around the world express increased satisfaction with 5g.
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