Vonage introduces 'conversations for salesforce' for seamless customer journeys across channels, processes and organisations

Holmdel, n.j.--(business wire)--vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ericsson (nasdaq: eric), has launched vonage 'conversations for salesforce', a configurable omnichannel messaging app powered by the vonage communications platform, enabling businesses to serve customers directly from the salesforce platform and delivering exceptional customer engagements, whilst blending bot and vonage contact center (vcc) age.
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