New vonage research highlights continued rise of ai and its impact on cx

As demand for and adoption of ai-fueled capabilities grow, annual global customer engagement report data reveals opportunities to enhance cx and address common customer challenges holmdel, n.j. , feb. 20, 2025 /prnewswire/ --  vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ericsson (nasdaq: eric), has released its global customer engagement report 202 5.
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