Vonage launches intelligent workspace to deliver a next-gen contact center experience

Holmdel, n.j. , oct. 17, 2024 /prnewswire/ -- vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ericsson (nasdaq: eric), has launched vonage contact center (vcc) intelligent workspace, an ai-powered new agent experience built directly into its award-winning contact center solution.

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