Vonage expands salesforce service cloud voice offering with einstein integration

One of the first contact center providers to offer full integration with ai-powered einstein conversation insights to drive customer engagement holmdel, n.j. , may 14, 2024 /prnewswire/ --  vonage , a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ericsson (nasdaq: eric), has expanded its vonage premier for service cloud voice solution to include integration with salesforce einstein conversation insights.
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