Webex by cisco announces ai-powered solutions to empower contact center agent potential and reduce burnout

Brings thrive global into the agent flow of work in webex contact center, reducing agent attrition & enabling greater productivity with thrive reset news summary: new ai-powered innovations in webex contact center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes. new webex customer experience essentials package extends agent and supervisor functionality to employees outside traditional contact centers for faster resolution of customer needs.
CSCO Ratings Summary
CSCO Quant Ranking