Salesforce unveils agentforce for retail to boost productivity with digital labor and retail cloud to unite in-store and digital shopping

San francisco--(business wire)--salesforce (nyse: crm), the world's #1 ai crm, today unveiled two ai-powered innovations for retailers: agentforce for retail and retail cloud with modern pos, helping store associates, customer service representatives, and digital merchants boost productivity and sales, while delivering more personalized shopping experiences. agentforce for retail includes a new library of pre-built agent skills, making it easier for retailers to build ai agents that automate ti.
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