Five9 announces ai integration with salesforce for a unified view of the customer

San ramon, calif.--(business wire)--five9, (nasdaq: fivn), provider of the intelligent cx platform, today announced the next step in its collaboration with salesforce, focused on delivering joint ai-powered solutions to improve customer experiences (cx) in the contact center. the latest release of five9 for service cloud voice with partner telephony combines salesforce einstein with five9's suite of ai solutions to empower agents to better service customer requests, improve contact center manag.
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