Concentrix creates voice of the customer essentials platform to transform customer interactions

Fremont, calif., feb. 09, 2021 (globe newswire) -- concentrix (nasdaq: cnxc), a leading global provider of customer experience (cx) solutions and technology, today announced the launch of voc essentials, a rapidly deployable and cost-effective solution that combines industry-leading software-as-a-service technology with preconfigured customer engagement best practices, enabling businesses to measure their customers' experience and take action to delight them.
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