Community health systems and denim health announce a development partnership designed to broadly scale conversational ai across the chs patient access center

Franklin, tenn. & austin, texas--(business wire)--community health systems, inc. (nyse: cyh) (“chs”) and denim health have announced a development partnership that is aimed at revolutionizing the call center experience for patients through the implementation of conversational ai in the chs patient access center (“pac”). the pac is a centralized call center serving nearly 1,000 chs-affiliated primary care providers and handling more than 25,000 inbound calls daily. chs and denim health have been.
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