Dutch bros inc. reports strong fourth quarter and full year 2021 financial results
Grants pass, ore.--(business wire)--dutch bros inc. (nyse: bros; the “company”) one of the fastest-growing brands in the food service and restaurant industry in the united states by location count, today reported financial results for the fourth quarter and year ended december 31, 2021. the company also provided its full year 2022 financial outlook. joth ricci, chief executive officer and president of dutch bros inc., stated, “2021 was a fantastic year for dutch bros. we started the year with the launch of the brand in texas, which was a major milestone for the company. led by a talented pipeline of regional operators and long-term franchise partners, unit growth accelerated to 98 new shop openings, revenue grew 52.1% and same shop sales increased 8.4%. 2021 was also the year we converted customers from a long-standing, paper-based stamp card loyalty program to the dutch bros app, which grew to 3.2 million members. and, this summer, the dutch bros story was presented to the public markets. through all this, we delivered financial results that exceeded our expectations and kept our brand promise of speed, quality and service.” he added, “in 2022, we celebrate dutch bros’ milestone 30th anniversary, and begin our expansion east with our entrance into nashville. while our history shows we’re a well-established and respected brand, we are still in the early stages of our long-term story. two years ago, we entered 2020 with just 370 shops in 7 states. we finished 2021 with 538 shops in 12 states. importantly, new shops are opening at higher average unit volumes than the system average, including in new markets. in 2022, we have committed to opening at least 125 new shops, supported by a robust pipeline and strong consumer acceptance of dutch bros. in addition to moving east, we are excited about further expansion in existing markets, including southern california, a market we believe will be a significant growth driver. over the next 10 to 15 years, we foresee at least 4,000 shops across the united states. as we continue on this journey, we will always put our people first and remain committed to making a massive difference in the lives of our employees, customers, and communities.” fourth quarter 2021 highlights: opened 35 new shops, surpassing the prior record of 33 openings in a single quarter. company operated shops represented 30 of these openings. this included opening 23 shops in the month of december alone, and six shops in six states on december 3rd, demonstrating our ability to move rapidly. total revenues grew 55.8% to $140.1 million as compared to $89.9 million in the same period of 2020. company-operated shops revenues increased 66.1% to $114.2 million as compared to $68.7 million in the same period of 2020. system same shop sales grew1 10.1% in the fourth quarter and 15.3% on a two-year basis. company-operated same shop sales grew1 11.5% in the fourth quarter and 17.3% on a two-year basis. company-operated shop gross profit grew 15.4% to $16.1 million as compared to $14.0 million in the same period of 2020. company-operated shop contribution2, a non-gaap financial measure, grew 27.2% to $21.4 million as compared to $16.8 million in the same period of 2020. net loss was $(9.8) million, as compared to $(6.2) million in the same period of 2020. for the fourth quarter of 2021, we recognized $10.0 million of non-cash equity-based compensation. adjusted ebitda2, a non-gaap financial measure, was $13.3 million, as compared to $13.0 million in the same period of 2020. included in this comparison is a year over year increase in preopening expenses of $2.5 million, driven by both 50% more company shop openings as compared to the same period in the prior year, and a spillover of expenses from a series of late third quarter 2021 openings. 2020 results were positively impacted by lower discount and promotional costs as a result of the covid-related suspension of its legacy paper-based loyalty program. the company transitioned its loyalty program to a digital format through the launch of its digital rewards app in february 2021, with discount and promotional costs now normalized close to the company’s going forward run rate. finally our 2021 results now include $3.1 million in costs related to being a public company that did not exist in the prior comparable period. adjusted net income2, a non-gaap financial measure, was $3.5 million, as compared to $7.1 million in the same period of 2020. net loss per share of class a and class d common stock - diluted was $(0.06) and adjusted net income per fully exchanged share of common stock2, a non-gaap financial measure, was $0.02. 1 same shop sales growth is defined in the section “select financial metrics”. 2 reconciliation of gaap to non-gaap results is provided in the section “non-gaap financial measures”. full year 2021 highlights: opened 98 new shops, of which 82 were company-operated. total revenues grew 52.1% to $497.9 million as compared to $327.4 million in 2020. company-operated shops revenues increased 65.1% to $403.7 million as compared to $244.5 million in 2020. system same shop sales grew1 8.4% for the year 2021 and 10.3% on a two-year basis. company-operated same shop sales grew1 9.0% for the year 2021 and 11.1% on a two-year basis. company-operated shop gross profit grew 41.1% to $85.2 million as compared to $60.4 million in 2020. company-operated shop contribution2, a non-gaap financial measure, grew 44.7% to $101.5 million as compared to $70.1 million in 2020. net income (loss) was $(121.1) million, as compared to $5.7 million in 2020. for the year 2021, we recognized $157.7 million of non-cash equity-based compensation. adjusted ebitda2, a non-gaap financial measure, increased 17.7% to $82.1 million as compared to $69.8 million in year 2020. please note 2020’s comparable results were positively impacted by lower discount and promotional costs as a result of the covid-related suspension of the company’s legacy paper-based loyalty program. adjusted net income2, a non-gaap financial measure, was $48.3 million, as compared to $49.6 million in 2020. net loss per share of class a and class d common stock - diluted was $(0.31) and adjusted net income per fully exchanged share of common stock2, a non-gaap financial measure, was $0.30. 1 same shop sales growth is defined in the section “select financial metrics”. 2 reconciliation of gaap to non-gaap results is provided in the section “non-gaap financial measures”. outlook for full year 2022 , dutch bros is providing the following outlook: total system shop openings are expected to be at least 125, of which at least 105 shops will be company-operated. total revenues are projected to be in the range of $700 million to $715 million. same shop sales growth5 is estimated in the mid-single digits. adjusted ebitda6 is estimated to be in the range of $115 million to $120 million. capital expenditures are estimated to be in the range of $175 million to $200 million. for q1 2022, dutch bros is providing the following outlook: total system shop openings are expected to be at least 30, of which nearly all shops will be company-operated. same shop sales growth5 is estimated in the mid-single digits. 5 same shop sales growth is defined in the section “select financial metrics”. 6 we have not reconciled guidance for adjusted ebitda to the corresponding gaap financial measure because we do not provide guidance for the various reconciling items. we are unable to provide guidance for these reconciling items because we cannot determine their probable significance, as certain items are outside of our control and cannot be reasonably predicted due to the fact that these items could vary significantly from period to period. accordingly, reconciliations to the corresponding gaap financial measure is not available without unreasonable effort. refinancing on february 28, 2022, dutch bros refinanced its existing credit facility to provide greater liquidity and maintain a strong, growth-oriented balance sheet. the new five-year facility provides $500 million in committed capital, consisting of a $100 million fully drawn term loan, a $150 million undrawn delayed draw term loan, and a $250 million revolving credit facility. this structure provides ample capital while enabling dutch bros to maintain modest leverage as the brand grows. conference call and webcast today joth ricci, chief executive officer and president, and charles jemley, chief financial officer, will host a conference call and webcast to discuss financial results for the fourth quarter and full year ended december 31, 2021 today at 5:00 p.m. eastern time (et). event: fourth quarter 2021 conference call and webcast date: tuesday, march 1, 2022 time: 5:00 p.m. et dial in: 1-201-493-6779 webcast: https://investors.dutchbros.com under “events & presentations”. the webcast will be archived shortly after the conference call has concluded. we will also publish earnings presentation slides related to these financial results on our website https://investors.dutchbros.com under “events & presentations”. about dutch bros inc. dutch bros inc. (nyse: bros) is a high growth operator and franchisor of drive-thru shops that focus on serving high quality, hand-crafted beverages with unparalleled speed and superior service. founded in 1992 by brothers dane and travis boersma, dutch bros began with a double-head espresso machine and a pushcart in grants pass, oregon. while espresso-based beverages are still at the core of what we do, dutch bros now offers a wide variety of unique, customizable cold and hot beverages that delight a broad array of customers. we believe dutch bros is more than just the products we serve—we are dedicated to making a massive difference in the lives of our employees, customers and communities. this combination of hand-crafted and high-quality beverages, our unique drive-thru experience and our community-driven, people-first culture has allowed us to successfully open new shops and continue to share the “dutch luv” at 538 locations across 12 states as of december 31, 2021. to learn more about dutch bros, visit www.dutchbros.com, follow dutch bros coffee on instagram, facebook, twitter, and tiktok, and download the dutch bros app to earn points and score rewards! forward-looking statements in addition to historical information, this release contains a number of “forward-looking statements” as defined in the private securities litigation reform act of 1995. forward-looking statements include, without limitation, information concerning dutch bros’ possible or assumed future results of operations, including guidance for 2022, new shop openings, business strategies, potential growth opportunities and the effects of regulation. these statements are based on dutch bros’ current expectations and beliefs, as well as a number of assumptions concerning future events. when used in this press release, the words “estimates,” “projected,” “expects,” “anticipates,” “should,” “future,” “guidance,” and variations of these words or similar expressions (or the negative versions of such words or expressions) are intended to identify forward-looking statements. such forward-looking statements are subject to known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside dutch bros’ control that could cause actual results to differ materially from the results discussed in the forward-looking statements, including those related to the evolving covid-19 pandemic, disruptions in our supply chain, ability to hire and retain employees; and other risks, including those described under the heading “risk factors” in our quarterly report on form 10-q for the quarter ended september 30, 2021 filed with the sec on november 12, 2021 and in our future reports to be filed with the sec, including our annual report on form 10-k for the full year ended december 31, 2021. forward-looking statements contained in this press release are made as of this date, and dutch bros undertakes no duty to update such information except as required under applicable law. dutch bros inc. consolidated statements of operations three months ended december 31, year ended december 31, (in thousands, except per share amounts; unaudited) 2021 2020 2021 2020 revenues company-operated shops $ 114,198 $ 68,747 $ 403,746 $ 244,514 franchising and other 25,882 21,149 94,130 82,899 total revenues 140,080 89,896 497,876 327,413 costs and expenses cost of sales 106,244 64,228 346,113 211,659 selling, general and administrative 41,440 30,590 265,035 105,087 total costs and expenses 147,684 94,818 611,148 316,746 income (loss) from operations (7,604 ) (4,922 ) (113,272 ) 10,667 other expense interest expense, net (1,845 ) (1,086 ) (7,093 ) (3,736 ) other income (expense), net (141 ) 306 (1,240 ) (363 ) total other expense (1,986 ) (780 ) (8,333 ) (4,099 ) income (loss) before income taxes (9,590 ) (5,702 ) (121,605 ) 6,568 income tax expense (benefit) 209 505 (507 ) 843 net income (loss) $ (9,799 ) $ (6,207 ) $ (121,098 ) $ 5,725 less: net income (loss) attributable to dutch bros opco prior to the reorganization transactions — (6,207 ) (68,602 ) 5,725 less: net loss attributable to non-controlling interests (6,929 ) — (38,461 ) — net loss attributable to dutch bros inc. $ (2,870 ) $ — $ (14,035 ) $ — net loss per share of class a and class d common stock:1 basic $ (0.06 ) n/a $ (0.31 ) n/a diluted $ (0.06 ) n/a $ (0.31 ) n/a weighted-average shares of class a and class d common stock outstanding: basic 45,874 n/a 45,864 n/a diluted 45,874 n/a 45,864 n/a 1 basic and diluted net loss per share of class a and class d common stock is applicable only for the period september 14, 2021 through december 31, 2021, which is the period effective with and following the ipo and reorganization transactions. dutch bros inc. segment financials three months ended december 31, year ended december 31, (in thousands; unaudited) 2021 2020 2021 2020 revenues: company-operated shops $ 114,198 $ 68,747 $ 403,746 $ 244,514 franchising and other 25,882 21,149 94,130 82,899 total revenues 140,080 89,896 497,876 327,413 cost of sales: company-operated shops 98,053 54,754 318,563 184,146 franchising and other 8,191 9,474 27,550 27,513 total cost of sales 106,244 64,228 346,113 211,659 segment gross profit: company-operated shops 16,145 13,993 85,183 60,368 franchising and other 17,691 11,675 66,580 55,386 total gross profit 33,836 25,668 151,763 115,754 selling, general and administrative (41,440 ) (30,590 ) (265,035 ) (105,087 ) interest expense, net (1,845 ) (1,086 ) (7,093 ) (3,736 ) other income (expense), net (141 ) 306 (1,240 ) (363 ) income (loss) before income taxes $ (9,590 ) $ (5,702 ) $ (121,605 ) $ 6,568 depreciation and amortization: company-operated shops $ 5,253 $ 2,830 $ 16,291 $ 9,737 franchising and other 1,535 1,220 6,263 4,349 all other 702 331 2,663 1,451 total depreciation and amortization $ 7,490 $ 4,381 $ 25,217 $ 15,537 dutch bros inc. company-operated shop results three months ended december 31, year ended december 31, 2021 2020 2021 2020 (in thousands; unaudited) $ % $ % $ % $ % company-operated shop revenue 114,198 100.0 68,747 100.0 403,746 100.0 244,514 100.0 beverage, food and packaging costs 30,658 26.8 15,773 22.9 102,222 25.3 54,820 22.4 labor costs 34,881 30.5 20,446 29.7 123,679 30.6 71,651 29.3 occupancy and other costs 21,086 18.5 12,062 17.5 63,570 15.7 38,611 15.8 pre-opening costs 6,175 5.4 3,643 5.3 12,801 3.2 9,327 3.8 depreciation 5,253 4.6 2,830 4.1 16,291 4.0 9,737 4.0 company-operated shop gross profit 16,145 14.1 13,993 20.4 85,183 21.1 60,368 24.7 company-operated shop contribution 1 21,398 18.7 16,823 24.5 101,474 25.1 70,105 28.7 1 reconciliation of gaap to non-gaap results are provided below in the “reconciliation of gaap financial metrics to non-gaap” section of this press release. dutch bros inc. summary cash flows data year ended december 31, (in thousands; unaudited) 2021 2020 net cash flows provided by operating activities $ 80,375 $ 53,549 net cash flows used in investing activities (121,089 ) (45,570 ) net cash provided by financing activities 27,580 8,077 net increase (decrease) in cash $ (13,134 ) $ 16,056 cash and cash equivalents at beginning of period 31,640 15,584 cash and cash equivalents at end of period $ 18,506 $ 31,640 dutch bros inc. condensed consolidated balance sheets as of (in thousands; unaudited) december 31, 2021 december 31, 2020 assets current assets: cash and cash equivalents $ 18,506 $ 31,640 accounts receivable, net 10,644 10,837 inventory 23,345 15,580 prepaid expenses and other current assets 8,796 5,015 total current assets 61,291 63,072 property and equipment, net 303,244 165,423 intangibles, net 11,103 11,323 goodwill 18,715 18,075 deferred income tax asset, net 159,031 193 other long-term assets 1,562 1,573 total assets $ 554,946 $ 259,659 liabilities and equity current liabilities: accounts payable $ 20,440 $ 16,092 accrued liabilities 24,513 10,036 other current liabilities 6,471 1,429 deferred revenue 22,807 11,192 line of credit 64,104 15,000 current portion of tax receivable agreements liability 450 — current portion of capital lease obligations 3,389 2,331 current portion of long-term debt 103 3,788 total current liabilities 142,277 59,868 deferred revenue, net of current portion 5,030 4,746 tax receivable agreements liability, net of current portion 109,283 — capital lease obligations, net of current portion 79,588 49,637 long-term debt, net of current portion 4,749 24,367 profits interest liability — 41,845 deferred rent 3,153 2,740 other long-term liabilities 680 466 total liabilities 344,760 183,669 equity: members’ equity — 75,990 common stock 2 — additional paid in capital 107,531 — retained earnings (accumulated deficit) (14,035 ) — total stockholders' equity attributable to dutch bros inc. / members’ equity 93,498 75,990 non-controlling interests 116,688 — total equity 210,186 75,990 total liabilities and equity $ 554,946 $ 259,659 dutch bros inc. select financial metrics three months ended december 31, year ended december 31, (in thousands, except number of shops data; unaudited) 2021 2020 2021 2020 shop count, beginning of period company-operated 241 157 182 118 franchised 262 258 259 252 503 415 441 370 company-operated new openings 30 20 82 59 franchised new openings 5 6 16 13 acquisition of franchise shops — 5 7 5 closures 1 — — (1 ) (1 ) shop count, end of period company-operated 271 182 271 182 franchised 267 259 267 259 total shop count 538 441 538 441 average unit volume (auv) 2 n/a n/a $ 1,850 $ 1,679 company-operated shops n/a n/a $ 1,752 $ 1,524 same shop sales growth 3 5 10.1 % 5.7 % 8.4 % 2.0 % company-operated shops 11.5 % 6.8 % 9.0 % 0.8 % company-operated shop revenue $ 114,198 $ 68,747 $ 403,746 $ 244,514 company-operated gross profit $ 16,145 $ 13,993 $ 85,183 $ 60,368 company-operated shop contribution 4 $ 21,398 $ 16,823 $ 101,474 $ 70,105 company-operated shop gross profit as a % of company-operated shop revenue 14.1 % 20.4 % 21.1 % 24.7 % company-operated shop contribution as a % of company-operated shop revenue 4 18.7 % 24.5 % 25.1 % 28.7 % net income (loss) $ (9,799 ) $ (6,207 ) $ (121,098 ) $ 5,725 adjusted ebitda 4 $ 13,283 $ 13,044 $ 82,086 $ 69,764 net income (loss) as % of revenue (7.0 ) % (6.9 ) % (24.3 ) % 1.7 % adjusted ebitda as % of revenue 4 9.5 % 14.5 % 16.5 % 21.3 % systemwide sales 4 5 $ 240,525 $ 175,372 $ 913,822 $ 687,238 dutch rewards member registrations 6 464 8 3,202 8 1 represents a temporary shop closure in 2021 and a permanent shop closure in 2020. 2 auvs are determined based on the net sales for any trailing twelve-month period for systemwide and company-operated shops that have been open a minimum of 15 months. auvs are calculated by dividing the net sales by the total number of systemwide and company-operated shops, respectively. management uses this metric as an indicator of shop growth and future expectations of mature locations. 3 same shop sales growth reflects the change in year-over-year sales for the comparable shop base, which we define as shops open for 15 complete months or longer. management uses this metric as an indicator of shop growth and future expansion strategy. the number of shops included in the systemwide and company-operated comparable bases for the respective periods are presented in the following table. three months ended december 31, year ended december 31, 2021 2020 2021 2020 systemwide shop base 398 344 354 316 company-operated shop base 157 113 120 89 4 reconciliation of gaap to non-gaap results is provided in the section “non-gaap financial measures”. 5 systemwide sales and systemwide same shop sales include company-operated shop revenue and sales at franchised shops during the comparable periods noted. as these metrics include sales reported to us by our non-consolidated franchise partners, these metrics should be considered as a supplement to, not a substitute for, our results as reported under gaap. management uses these metrics as indicators of overall dutch bros locations financial health, growth and future expansion prospects. 6 dutch rewards, a digitally-based rewards program available exclusively through the dutch rewards app, was launched february 2021. as such, there is no information for the comparable periods of 2020. management uses this metric as an indicator of customer loyalty adoption of our dutch rewards app and future promotional plans. non-gaap financial measures in addition to disclosing financial results in accordance with u.s. gaap, this release contains references to the non-gaap financial measures below. we believe these non-gaap financial measures provide investors with useful supplemental information about our operating performance, enable comparison of financial trends and results between periods where certain items may vary independent of business performance, and allow for greater transparency with respect to key metrics used by management in operating our business and measuring our performance. our non-gaap financial measures reflect adjustments based on one or more of the following items, as well as the related income tax effects where applicable. income tax effects have been calculated based on the combined total non-gaap adjustments using our total effective tax rate. these non-gaap financial measures should not be considered a substitute for, or superior to, financial measures calculated in accordance with u.s. gaap, and the financial results calculated in accordance with u.s. gaap and reconciliations from these results should be carefully evaluated. company-operated shop contribution (in dollars and as a percentage of revenue) definition and/or calculation company-operated segment gross profit, before company-operated shop depreciation and amortization. company-operated shop contribution in dollars (as defined), taken as a percentage of company-operated shop revenue. this non-gaap measure is used by our management in making performance decisions without the impact of non-cash depreciation charges. this is a standard metric used across the industry by our investors. ebitda, adjusted ebitda (in dollars and as a percentage of revenue) ebitda — definition and/or calculation net income (loss) before interest expense (net of interest income), income taxes expense (benefit), and depreciation and amortization expense. adjusted ebitda — definition and/or calculation defined as ebitda (as defined above), excluding equity-based compensation, expenses and donations associated with equity offerings, covid-19: “thank you” pay and catastrophic leave expenses, covid-19: royalty abatement expenses, covid-19: first responder donation, impacts of transition from paper stamp card to dutch rewards loyalty app, and expenses associated with the exit of our in-house merchandising business, dutchwear. adjusted ebitda in dollars (as defined), taken as a percentage of total revenue. adjusted ebitda margin — definition and/or calculation defined as adjusted ebitda (as defined above), taken as a percentage of total revenue. usefulness to management and investors these non-gaap measures are supplemental operating performance measures we believe facilitate comparisons to historical performance and competitors’ operating results. we believe the non-gaap measures presented provide investors with a supplemental view of our operating performance that facilitates analysis and comparisons of our ongoing business operations because they exclude items that may not be indicative of our ongoing operating performance. adjusted net income (loss) definition and/or calculation net income (loss), excluding equity-based compensation expense, expenses and donations associated with equity offering, covid-19: “thank you” pay and catastrophic leave expenses, covid-19: royalty abatement expenses, covid-19: first responder donation, impacts of transition from paper stamp card to dutch rewards loyalty app, and expenses associated with the exit of our in-house merchandising business, dutchwear, and income tax effects of items excluded from net income (loss). usefulness to management and investors this non-gaap measure is used as a supplemental measure of operating performance that we believe is useful to evaluate our performance period over period and relative to our competitors. we believe this measure facilitates a better comparison with other companies that have different organizational and tax structures, as well as comparisons period over period. adjusted fully exchanged weighted-average shares of diluted common stock outstanding definition and/or calculation weighted-average shares of class a and class d common stock outstanding - basic with addition of dilutive impacts of rsas and rsus, as well as the assumed exchange of the weighted-average shares of class b and class c common stock. usefulness to management and investors this non-gaap measure is used a supplemental measure of operating performance that we believe is useful to evaluate our performance period over period and relative to our competitors. by adding in the assumed full exchange of all of our outstanding class b and class c common stock, we believe this measure facilitates a better comparison with other companies that have different organizational and tax structures, as well as comparisons period over period. adjusted net income per fully exchanged share of diluted common stock definition and/or calculation net income (loss) per share of class a and class d common stock – diluted, excluding per share impacts of equity-based compensation expense, expenses and donations associated with equity offering, covid-19: “thank you” pay and catastrophic leave expenses, covid-19: royalty abatement expenses, covid-19: first responder donation, impacts of transition from paper stamp card to dutch rewards loyalty app, and expenses associated with the exit of our in-house merchandising business, dutchwear, income tax effects of items excluding from net income (loss), and removal of per share impacts of controlling and non-controlling interests. usefulness to management and investors this non-gaap measure is used as a supplemental measure of operating performance that we believe is useful to evaluate our performance period over period and relative to our competitors. by assuming the full exchange of all of our outstanding class b and class c common stock and related net income adjustments, we believe these measures facilitate a better comparison with other companies that have different organizational and tax structures, as well as comparisons period over period. non-gaap adjustments below are the definitions of the non-gaap adjustments that are used in the calculation of our non-gaap measures, as described above. equity-based compensation non-cash expenses related to the grant and vesting of stock awards, restricted stock awards and restricted stock units in dutch bros pubco8 and/or profit interest units in dutch bros opco9 to certain eligible employees. these awards are accounted for in accordance with guidance prescribed for in accounting for share-based compensation. expenses associated with equity offerings costs incurred as a result of our stock offerings. these costs include legal fees, consulting fees, tax and accounting fees, and payroll taxes related to the grant and vesting of stock awards for certain employees. donations associated with equity offerings as part of our ipo, we made a donation to the dutch bros foundation. this donation is separate from other donations to the dutch bros foundation that we may periodically make. covid-19: “thank you” pay and catastrophic leave costs related to two separate programs established to support employees during the covid-19 pandemic. we implemented an hourly wage supplement program for shop employees who continued to work while their state or county was under a stay at home order or similar lockdown requirement. this program lasted in various markets until april 2021. we also established a catastrophic leave policy that provided paid leave to employees who were required to quarantine due to in-shop exposures and could not work their regular hours. all covid-19-related protocols, including catastrophic leave, will remain in effect until the end of the covid-19 pandemic as determined by the appropriate government agency. covid-19: royalty abatement in april 2020, we permitted franchise partners to skip one month of royalty payments to support their cash flow needs. we discontinued this support one month later in may 2020. covid-19: first responder donation during 2020, we made specific donations to the first responders first organization to support the acquisition and distribution of personal protective equipment for first responders. 8 dutch bros pubco refers to dutch bros inc., a delaware corporation, in which its class a common stock are publicly traded on the new york stock exchange under the symbol “bros”. 9 dutch bros opco refers to dutch mafia, llc, a delaware limited liability company, and a direct subsidiary of dutch bros inc. dutch rewards transition in 2020, we discontinued issuing new stamp cards under the stamp card loyalty program, which we recognized previously deferred revenue as a result of customers redeeming their stamp cards. in 2021, the stamp card loyalty program was suspended. dutchwear merchandising adjustment during 2020, we incurred a series of costs associated with the strategic decision to exit our internal merchandising business related to dutch-branded goods such as mugs and cups. these costs include write-off and disposal of obsolete inventory and severance for staff dedicated to in-house support services related to our dutchwear business. assumed exchange of weighted-average class b and class c shares of common stock weighted-average shares of class b and c common stock that are assumed to be exchanged for class a common stock. removal of allocation for controlling and non-controlling interests removal of the net income allocation to controlling and non-controlling interests to align the numerator of the net income (loss) per share to the denominator, which assumes the full exchange of shares of class b and class c common stock. supplemental reconciliations of gaap actuals to non-gaap actuals following are the reconciliations of the most comparable gaap financial measure to non-gaap financial measure. these non-gaap financial measures should not be considered a substitute for, or superior to, financial measures calculated in accordance with u.s. gaap, and the reconciliations from u.s. gaap to non-gaap actuals should be carefully evaluated. please refer to "explanation of non-gaap financial measures" in this release for a detailed explanation of the adjustments made to the comparable u.s. gaap measures, the ways management uses the non-gaap measures, and the reasons why management believes the non-gaap measures provide useful information for investors. three months ended december 31, year ended december 31, 2021 2020 2021 2020 (in thousands; unaudited) $ % $ % $ % $ % company-operated shop gross profit 16,145 14.1 13,993 20.4 85,183 21.1 60,368 24.7 depreciation and amortization 5,253 4.6 2,830 4.1 16,291 4.0 9,737 4.0 company-operated shop contribution 21,398 18.7 16,823 24.5 101,474 25.1 70,105 28.7 three months ended december 31, year ended december 31, 2021 2020 2021 2020 (in thousands; unaudited) $ % $ % $ % $ % net income (loss) (9,799 ) (7.0 ) (6,207 ) (6.9 ) (121,098 ) (24.3 ) 5,725 1.7 depreciation and amortization 7,490 5.3 4,381 4.9 25,217 5.1 15,537 4.7 interest expense, net 1,845 1.3 1,086 1.2 7,093 1.4 3,736 1.1 income tax expense (benefit) 209 0.1 505 0.6 (507 ) (0.1 ) 843 0.3 ebitda (255 ) (0.2 ) (235 ) (0.3 ) (89,295 ) (17.9 ) 25,841 7.9 equity-based compensation 9,955 7.1 11,715 13.0 157,716 31.7 35,087 10.7 expenses associated with equity offerings 862 0.6 — — 6,523 1.3 — — donations associated with equity offerings 2,400 1.7 — — 3,792 0.8 — — covid-19: “thank you pay” and catastrophic leave 321 0.2 1,700 1.9 3,350 0.7 4,942 1.5 covid-19: royalty abatement — — — — — — 1,400 0.4 covid-19: first responder donation — — — — — — 2,000 0.6 dutch rewards transition — — (2,377 ) (2.6 ) — — (3,669 ) (1.1 ) dutchwear merchandising adjustment — — 2,241 2.5 — — 4,163 1.3 adjusted ebitda 13,283 9.5 13,044 14.5 82,086 16.5 69,764 21.3 three months ended december 31, year ended december 31, (in thousands; unaudited) 2021 2020 2021 2020 net income (loss) $ (9,799 ) $ (6,207 ) $ (121,098 ) $ 5,725 equity-based compensation 9,955 11,715 157,716 35,087 expenses associated with equity offerings 862 — 6,523 — donations associated with equity offerings 2,400 — 3,792 — covid-19: “thank you pay” and catastrophic leave 321 1,700 3,350 4,942 covid-19: royalty abatement — — — 1,400 covid-19: first responder donation — — — 2,000 dutch rewards transition — (2,377 ) — (3,669 ) dutchwear merchandising adjustment — 2,241 — 4,163 income tax effects (236 ) — (2,029 ) — adjusted net income $ 3,503 $ 7,072 $ 48,254 $ 49,648 three months ended december 31, year ended december 31, (in thousands, except per share amounts; unaudited) 2021 2020 2021 2020 weighted-average shares of class a and class d common stock outstanding - diluted1 45,874 n/a 45,864 1 n/a dilutive effects of rsas and rsus 2,807 n/a 2,579 1 n/a assumed exchange of weighted-average class b and class c shares of common stock 113,705 n/a 113,705 1 n/a adjusted fully exchanged weighted-average shares of common stock outstanding - diluted 162,386 n/a 162,148 1 n/a net loss per share of class a and class d common stock - diluted $ (0.06 ) n/a $ (0.31 ) 1 n/a — n/a (0.43 n/a equity-based compensation 0.06 n/a 0.97 n/a expenses associated with equity offerings 0.01 n/a 0.04 n/a donations associated with equity offerings 0.01 n/a 0.02 n/a covid-19: “thank you pay” and catastrophic leave — n/a 0.02 n/a covid-19: royalty abatement — n/a — n/a covid-19: first responder donation — n/a — n/a dutch rewards transition — n/a — n/a dutchwear merchandising adjustment — n/a — n/a income tax effects — n/a (0.01 ) n/a adjusted net income per fully exchanged share of common stock $ 0.02 n/a $ 0.30 n/a 1 weighted-average shares and net loss per share of class a and class d common stock on a diluted basis is applicable only for the period september 14, 2021 through december 31, 2021, which is the period effective with and following the ipo and reorganization transactions.