Booz allen hamilton and medallia form strategic alliance to revolutionize government experience

Medallia announced a strategic partnership with booz allen hamilton that fuses booz allen’s experience management consulting expertise and implementation services with medallia’s customer experience management platform, the medallia experience cloud. this new partnership is designed to enable government agencies to deliver world-class customer experience (cx) and employee experience (ex) programs that are powered by medallia and informed, designed and delivered by booz allen, to empower those in public service to collect, analyze, and act on feedback directly from those they serve. the strategic partnership with medallia will take booz allen’s cx capability and build that expertise within the medallia experience cloud platform to deliver experience management programs tailored to the public sector.
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