Audiocodes voca conversational interaction center wins best cx deployment at 2025 cx awards

Awarded best cx deployment for the innovative, large-scale implementation at the university of central florida, and recognized as highly commended for the voca cic partnership with at&t business or yehuda, israel , july 15, 2025 /prnewswire/ -- highlights audiocodes voca conversational interaction center (cic) named best cx deployment by cx today at the 2025 cx awards the winning deployment at the university of central florida consolidated 40+ contact center desks and 400 agents into a single microsoft teams-based multi-tenant contact center supporting 70,000 students and 10,000 staff voca cic also received second place in the best cx partnership category as highly commended for its collaboration with at&t this marks the second consecutive cx today award for voca cic, following the 2024 win for best microsoft teams contact center solution details audiocodes (nasdaq: audc), a leading vendor of advanced communications software, products, and productivity solutions for the digital workplace and customer experience, today announced that its voca conversational interaction center (voca cic) has won the 2025 cx today award for best cx deployment. the award recognizes audiocodes' collaboration with the university of central florida (ucf) to deliver a microsoft teams-based contact center at scale.
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