Audiocodes announces microsoft teams phone extensibility for its ai-first voca conversational interaction center

Using microsoft teams phone extensibility, a new capability powered by azure communications services for extending teams phone to other applications, voca conversational interaction center brings a more seamless integration between ccaas and teams or yehuda, israel , march 18, 2025 /prnewswire/ --  highlights audiocodes' voca conversational interaction center (voca cic) now supports the latest, most reliable platform available to microsoft teams ccaas applications: teams phone extensibility. voca cic's new support uses microsoft's latest platform for standardized provisioning, customer onboarding and day-to-day operations for applications integrated with microsoft teams phone.
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