Televox expands agent chat functionality to reduce inbound call volumes and boost healthcare staff efficiency

Omaha, neb., aug. 20, 2024 (globe newswire) -- televox, the industry-leading provider of omnichannel patient relationship management platforms, is solving the challenge of overworked healthcare call centers and frustrated patients waiting on hold with the expansion of agent chat, which utilizes a secure, web-based experience to connect patients to a staff member who can address the patient's needs.
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