Alkami market study reveals differences in ai outlook between financial institutions and consumers

96% of financial institutions foresee ai playing a critical role in the next five years plano, texas , aug. 21, 2024 /prnewswire/ -- alkami technology, inc. (nasdaq: alkt) ("alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the u.s., today released commissioned research findings regarding the distinct perspectives on artificial intelligence (ai) held by regional and community financial institutions (rcfis) compared to consumers, particularly in terms of its potential, use cases and adoption. the research revealed a disparity between these two groups, highlighting the dual task that financial institutions encounter when adopting ai: leveraging ai to enhance operational efficiencies and account holder satisfaction while navigating the complexities of data security, privacy concerns and ethical considerations.
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