In 2003, Tata Consultancy Services set itself a mission: 'Top Ten by 2010'. In 2009, a year ahead of schedule, TCS made good on that promise: in fourteen years, the company had transformed itself from the $155 million operation that S.Ramadorai inherited as CEO in 1996. Today it is one of the world's largest IT software and services companies with more than 2,40,000 people working in forty-two countries, and annual revenues of over $10 billion. The TCS story is one of modern India's great success stories. In this fascinating book, S. Ramadorai, one of the country's most respected business leaders, recounts the steps to that extraordinary success, and outlines a vision for the future where the quality initiatives he undertook can be applied to a larger national framework. A chronicle of India s journey into the digital age . . . breathtakingly audacious --Hindustan Times An insider s account --Businessworld Provides a deep insight into the Indian IT industry and the beginnings of the offshoring model --Business Standard Born in 1944 into a Brahmin family at Nagpur, S.Ramadorai is a man steeped in simplicity and discipline. Ramadorai retired as CEO and MD of Tata Consultancy Services in 2009, after serving the company for thirty-nine years. He continues to work with TCS in the capacity of vice-chairman, and is actively involved as chairman/director of various Tata and non-Tata companies and educational institutions. He took on a public service responsibility when the Indian government appointed him as the adviser to the prime minister in the National Skill Development Council with the rank of a cabinet minister. Ramadorai was awarded the Padma Bhushan, one of India's highest civilian honours, in 2006 and the CBE in 2009. Among his many interests, Ramadorai is passionate about photography and Indian classical music. His wife Mala is an accomplished musician and an active educator; his son Tarun is a Reader in Finance at the Saïd Business School while his daughter-in-law Purnima is a film producer in the UK, where she runs her own production company. Mala and Ramadorai live in Mumbai.